"NORTH LAKES & KALLANGUR COMPUTER Repair FAQs"

Q: What services does Technogeek Computer Repairs offer?

A:

Technogeek provides expert assistance with computer repairs, virus removal, new computer setup, wireless network setup, broadband internet and email setup, common Windows problem-solving, iPad/iPhone/iMac setup, computer maintenance, home network setup, and computer and internet security setup.

Q: Why should I choose Technogeek Computer Repairs?

A: There are several reasons:

• They offer workshop service at their North Lakes office for thorough fixes at a fixed fee price.
• Remote assistance is available for convenience.
• Their professional team is fully trained in computer tech work and PC building.
• Flexible payment options, including Zip, make it easy to get your computer fixed.
• They provide upfront fixed fees, unlike hourly charges by other repairers.

Q: Do they serve both home and business customers?

A:

Yes, Technogeek serves both home and residential customers as well as small and medium-sized businesses. They handle basic computer issues to complex business solutions.

Q: What are their trading hours?

A:

They are on-call 5 days a week, with the office and workshop available Monday through Friday from 8am to 6:30pm. They are closed on weekends and public holidays.

Q: Do they work on both PCs and Macs?

A:

Yes, all their technicians are fully qualified in both PCs (desktops and laptops) and Apple Mac products. They can fix, repair, or upgrade all PC computers.

Q: Can i dispose of my electronic items?

A: It will depend and we have all that info below:

Technogeek refurbishes computers to give to needy families. We have supplied 87 computers, tablets and laptops as well as a large range of other donated items to needy families over the last 5 years.
We accept all working or non working computer systems as we can rebuild and repair those items.
We have given out when possible packages including microwaves, sound systems, gaming consoles, televisions and much more as well as working laptops and computers.
We do at Xmas try to give out one large package to a needy family and help out another 7-10 families with laptops.
Our last large family we helped were able to provide them with a computer with dual monitors, a multifunction printer, a tv, a gaming console with games, a microwave, 2 laptops, 4 ipads and a few other items thanks to your support.
We cannot do this without your help!
We will only take the following if working as we are not electronic repairers and some items are not repairable.

• Monitors
• Keyboard and Mice
• Printers
• Stereo Systems
• Televisions
• DVD players
• Kitchen Items
• Gaming Consoles
• Cables and other items

Q: How can I prevent my computer from overheating?

A: Overheating can cause serious damage to your computer components. Here are some tips:

• Keep your computer in a well-ventilated area.
• Regularly clean dust and debris from fans and vents.
• Ensure proper airflow by not blocking vents or placing the computer on soft surfaces.
• Consider using a laptop cooling pad or an external fan for laptops.
• Monitor your computer’s temperature using software tools.
• We are fully equipped and trained to do all these services for you.

Q: What should I do if my computer won’t turn on?

A: If your computer doesn’t power up, follow these steps:

• Check if it’s plugged in and the power outlet is working.
• Test the power supply by connecting it to another device.
• Inspect the power button and connections.
• If the issue persists or you are not able to do any of the above examples, consult a professional technician like those at Technogeek.

Q: Is it safe to click on pop-up ads or suspicious links?

A:

Not usually however if you use our $15 per month pc protection you do not need to worry about avoiding clicking on pop-up ads or unknown links as our protection will not allow these threats to run. They may lead to malware or phishing sites. Install reliable antivirus software and keep it updated to protect against such threats.

Q: How often should I back up my data?

A:

Regular backups are essential. Set up automated backups to an external drive or cloud storage. Technogeek recommends daily or weekly backups to safeguard your important files.

Q: Can they help with printer problems?

A:

Yes, Technogeek can troubleshoot printer issues, including connectivity problems, wifi, and print quality. They’ll ensure your printer works seamlessly with your computer. We unfortunately cannot repair printers, This is a completely different field of services and there is only one repairer northside brisbane who does that work.

Q: What’s the best way to extend my computer’s lifespan?

A: Proper care and maintenance are crucial:

• Keep your computer clean (both physically and digitally).
• Regularly update software and drivers.
• Avoid physical damage (e.g., dropping or spilling liquids).
• Consult Technogeek for personalised advice on maximising your computer’s lifespan as we have all the equipement and knowledge required to perform all these services.

Q: Need help with your computer in Kallangur?

A:

Look no further than Technogeek! Whether it’s a PC, Mac, laptop, NUC, NAS, or any other computer, they’ve got you covered. Their team of experts uses the best tools to quickly fix your computer issues. Whether you’re using your computer for personal tasks like checking Facebook or for work, they’re here to help.

Q: Why should I choose Technogeek NORTH LAKES & KALLANGUR COMPUTER Repairs?

A: Here are several reasons:

• Workshop Service: Bring your computer to their North Lakes office for a thorough fix at a great fixed fee price.
• Remote Assistance: Can’t come to them? No problem! Their experts can often fix your computer problems remotely, saving you a trip. *Conditions do apply
• Professional Team: They have four staff members, fully trained in all aspects of computer tech work and PC building. Their fully set-up office/workshop and separate workshop feature the latest technology.
• Flexible Payments: They offer different payment options, including Zip, so you can get your computer fixed without worrying about the cost.
• Fixed Fees: Technogeek is the ONLY computer repairer that does not charge by the hour. They provide upfront fixed pricing, with most completed services costing less than an hour and a half charge from anyone else, regardless of the time spent on it.

Q: What services do they offer?

A: Technogeek provides a wide range of services, including:

• Computer repairs
• Laptop repairs
• Custom PC builds
• Screen repairs
• Laptop screen replacements
• Insurance reports
• Workshop services
• Android data recovery
• Diagnostics for Latops and Desktops
• Tune Up Services
• Windows 10 and 11 Services
• Forensic Services IOS, Android and Computer
• Remote Support
• Data Backup
• Drive Upgrades
• Drive Imaging

Q: Is it cheaper to repair or replace a computer?

A:

Repairing is often cheaper than buying a new computer. Consider repair costs and the age of your PC. If it’s a minor issue, repair is usually the better choice.

Q: How much does it cost to repair your PC?

A:

Repair costs vary. Basic fixes (like software updates or virus removal) may cost $50-$100. Major repairs (like replacing hardware) can range from $200-$500 or more.

Q: Is it worth it to fix my computer?

A:

If your computer is relatively new and the repair cost is reasonable, it’s worth fixing. Taking it to a reputable repair shop like Technogeek is safe and can extend its lifespan.

Q: Is it safe to take your computer to a repair shop?

A:

Yes, it’s safe! Choose a trusted repair shop like Technogeek. Back up your important files before taking it in. They’ll diagnose the issue and provide solutions.

Q: Is it worth fixing a 10-year-old computer?

A: This also answers the question of a 7, 8 or 9 year old system.

The short answer is NO. Even if it still meets your basic needs (like browsing or email, if even possible), you will require upgrading to a newer model. It is way past its expected life and will be very outdated for all software and internet uses.
Technogeek can build you a computer to suits your requirements.

Q: How many years should you replace your PC?

A: As per question above.

On average, consider replacing your PC every 4-6 years. Newer models offer better performance and security features and will not have issues with outdated software.

Q: How long does a PC take to repair?

A:

Simple fixes (like software updates), virus cleans, tune-ups etc usually only take a few hours. Complex repairs (hardware replacements) may take a day or more.
This of course does not take into the account that it will be dependant on how busy the repairer is and having to get in the part/s required.

Q: What to do before giving a PC to repair?

A:

Back up important files to an external drive or cloud storage. Make a note of any specific issues you’ve noticed to help the technician diagnose the problem. No repairer is liable for data loss however Technogeek does offer a data backup service regardless of the system working or not.